Increasing concerns over ‘blue-on-blue’ complaints
The number of blue-on-blue complaints cases is up 10% on previous years, the latest GDC…
Complaints
Top five reasons for complaints – staff attitude
Sarah Ide, Dental Defence Union (DDU) dentolegal adviser, examines the most common factors in dental…
Top five reasons for complaints – communication
David Lauder examines the most common factors in dental complaints and how to avoid them….
Keep it local
John Makin remarks on the growing number of complaints coming from other dental professionals. Efforts…